Getting customer service right in a clothes shop can be a bit tricky at times. How could you tell if your person just really wants to browse and be left alone or is waiting around for someone to come and make them? Getting it wrong can be a tiny disaster, so it's a minefield at times. In the end, there isn't a truly surefire method of telling. Many people just prefer an alternative type of service. Here's several ways to help you make sure customers get the most from your shops.
Prepare yourself for questions. Your staff need to find out the ins and outs of everything in the store from the makes on the racks to the sizes available in the stockroom. Having staff that seem knowledgable increase the trust the customer has in them. Everyone's conscious that shop assistants are attempting to sell, but it'll always help if they really believe the assistant once they say "That looks great you!" https://jabelledesigns.com.
Associated with that is having staff that get the fashion on sale. They don't necessarily need certainly to dress in this style (although it's always advisable to possess your employees wearing the stuff you sell), however they need to find out what works and what doesn't. For instance, in a distinct segment shop like Cyberdog, the staff need to find out what they're attempting to sell, how it goes with other items and whether it's right for a walk about town or an evening in a club. With those places the customer is generally clued up as well, so if they are able to tell the assistant doesn't know their stuff, they'll be put off.
In addition, you need to work out exactly how proactive you ought to be. It all hangs on the type of shop you wish to run. In small boutique shops, it's perfectly fine to increase and ask when someone needs some assistance, during other places it would seem intrusive. It's your responsibility to generate the vibe of one's shop and act accordingly to it. You'll usually be able to tell when someone looks lost and needs help, so make sure they think comfortable and let them know they are able to have some advice if they need it. Be sure to remember though that pushy sales techniques don't work in shops unless the customer is specifically after advice. Waltzing as much as someone and telling them how great they'd try looking in the dress they're casually gazing at probably won't help much https://www.watchovers.com.
Finally, be prepared for difficult customers. At some point you can get people trying to scam you about refunds or complaining about the grade of something you've sold them. This is just a fact of the business. You will need to work out ahead of time how you'll deal with these people. It can sometimes be good to offer them a little slack even if you know they're trying to pull a quick one, but don't let them take advantage. You don't want to be known as a smooth touch.
